Shipping

ah-bohd Home Store wishes to make your online shopping experience as pleasant as possible. Our goal is to process and package your in-stock items quickly and efficiently. 

Currently, we do not offer online shopping from our website. However, you can purchase items for in-store pickup or local delivery. If you wish to have your order shipped, we encourage you to contact us so we can provide details on these options.

For items currently out of stock or preordered, you will be notified with a stock date, and we will inform you of their arrival within one to three business days of receiving them from our supplier at ah-bohd Home Store.

Free local pickup is available for most of our in-stock products, and we offer free local white glove delivery within our delivery radius. We will happily quote delivery outside our free delivery radius at sales@ah-bohd.ca.

Lead Times

If in stock, your item could take approximately 1-8 weeks to arrive at our warehouse from our vendor. If your product is out of stock, we will contact you within 72 hours to provide an estimated in-stock date.

Lead Times - Gus

If in stock, your item will take approximately 2-14 days to arrive in our warehouse. If your item is out of stock, we will contact you within 72 hours to provide an estimated in-stock date. 

Please Note: if an item is in stock and you require rush delivery, please contact sales@ah-bohd.ca, as most times, we can have the item in our warehouse within 2-3 business days following your order purchase. 

Local Pickup

Please wait until you receive notification that your order is ready before entering our retail store. Once you receive your notice, you can pick up your order at 5567A Highway 62. Please have your order number ready; we will gladly help you.

White-Glove Delivery

Free Local and Long-Distance White glove services are available in most areas within 3 hours of our showroom. We offer delivery of your item(s) to your room of choice, unpacking, assembly, and garbage removal. We may apply additional charges for specific locations, buildings, or complex deliveries. We typically schedule White Glove service for one delivery window, but additional delivery fees will be waived if an item is pushed to a further backorder date. 

NOTE: We do not hang art or install lighting fixtures.

Some oversized and heavy items are only guaranteed up to the main floor entry for liability reasons. Please double-check the weight and measurements before ordering. Please contact us with any questions regarding the size and weight of your products. 

A representative from the delivery team will contact you when your shipment is available. Please ensure all walkways and the area where you wish to place the item(s) are clear and ready for delivery; we do not move furniture to accommodate your delivery. We ask that you inspect all items before the delivery team's departure.

Order Notes

Please note during checkout all specific or unique situations the delivery team may encounter during delivery, such as no elevator, second floor, etc. 

Please ensure items fit through and into their desired destination before ordering. Double-check doorways and stairwells. If you have any questions about the size, please don't hesitate to ask. 

NOTE: We cannot accept returns or exchanges for items that do not fit or cannot be delivered due to size or building constraints.